With SWIVEL, you’ll be ready at every turn

Privately held and backed by the strength and resources of SWBC, an international financial services company with over 1,400 financial institution clients, we believe that every transaction should build and strengthen the relationship between you and your borrowers and account holders.

It’s why we invest in every client relationship to understand your unique requirements and deliver solutions that benefit your entire financial institution. And, it’s why our expert transactions enablement team–from the top down–is dedicated to being the go-to transactions partner you can count on to make everyone’s lives easier, today and at every turn. Be ready with SWIVEL.

PAYMENTS MADE SIMPLE. PAYMENTS MADE SIMPLE.

PAYMENTS MADE SIMPLE. PAYMENTS MADE SIMPLE.

• EXCELLENCE • CARE • DEDICATION • DYNAMIC • STEWARDSHIP

• EXCELLENCE • CARE • DEDICATION • DYNAMIC • STEWARDSHIP

Our Leadership Team

Over 100+ years of combined experience

Jason O’Brien
CEO
Joshua Luke Swivel Bio
Joshua Luke
СТО
Amanda Crocker
COO
Konrad Rymaszewski
SVP Finance
Cyndy Stewart
VP Business Development
Nathan Anderson
VP Software Engineering
Holly Sorenson SWIVEL
Holley Sorenson
VP Client Support

SWBC, SWIVEL’s Parent Company, was founded on April 1st, 1976, by Charlie Amato and Gary Dudley on the principles of providing excellent customer service and putting clients and their needs first—without ever compromising service, ever.

Today, SWBC is an international financial services company, providing products and services to help businesses, families, and financial institutions meet some of their most critical goals. SWBC’s vision is to be the recognized leader and most trusted business partner in the financial services industry.

2004
SWBC launches Electronic Cash Management (ECM), that provided collectors at financial institutions a cost-effective method to take an ACH payment over the phone.
2004
2007
Enabled Card Payment Acceptance in the ECM ecosystem.
2007
2016
Establishes specific team to manage the ECM product division after gaining @ 500 clients, and began shifting strategies to better address digital and self-service needs.
2016
2017
Launches a White-Label online loan payment portal for financial institutions, that provided their borrowers the ability to make online payments.
2017
2020
SWBC Payments, LLC was formed.
2020
2022
Added dedicated Engineering and Risk & Compliance teams. SWBC Payments becomes SWIVEL and launched as a new brand.
2022

Organizations 
We Support

Gecu Foundation Logo
The Atlanta Women's Foundation Breaking Barriers Building Women Logo
Global Association of Women in Payments Logo
Credit Unions for Kids Benefits Children's Miracle Network Hospitals Logo

Organizations 
We Support

The Atlanta Women's Foundation Breaking Barriers Building Women Logo
Codeup Logo
Gecu Foundation Logo
Global Association of Women in Payments Logo
Credit Unions for Kids Benefits Children's Miracle Network Hospitals Logo

Case Studies

WEOKIE Federal Credit Union

Before leveraging SWIVEL’s comprehensive payment solution, WEOKIE Federal Credit Union juggled multiple business partners to try simplifying payments for its members: One provider to handle credit card payments by phone, another provider to handle web payments, and another provider to facilitate check-byphone transactions. Not only was it tough managing multiple relationships, but the business partners weren’t leveraging the latest technology.

USalliance Financial

With a significant portion of their consumer lending portfolio originating from indirect channels, USALLIANCE experienced challenges related to supporting these borrowers. With respect to payment remittance in particular, delayed settlement and posting, as well as slow return notifications were common.

Financial Center First Credit Union

For 66 years, Financial Center First Credit Union (Financial Center First) has been serving its members and the community of Central Indiana. Learn how Financial Center First realized a 161% increase in transactions funded through self-serve channels by partnering with SWIVEL.