Compliance Isn’t Optional. It’s a Competitive Advantage 

Table of Contents In the world of digital payments, financial institutions are constantly balancing innovation with regulation. As recurring card payments become more common, understanding the rules around convenience fees isn’t just about staying compliant; it’s about leading the right way.  At SWIVEL, we believe trusted guidance for every transaction starts with clarity. That’s why […]

How Recurring Card Payments Drive Better Engagement and Fewer Missed Transactions

Table of Contents In today’s fast-paced digital world, convenience is an expectation. Financial institutions are under increasing pressure to deliver seamless, secure, and user-friendly payment experiences. That’s where SWIVEL Recurring Card Payments comes in. This new feature empowers account holders to set up autopay using their stored card, so future payments happen automatically. It’s a […]

The Payment Pulse: Why Card Acceptance Is Critical for Credit Unions and Banks

Table of Contents In today’s fast-paced financial landscape, convenience is king – and nowhere is that more evident than in how borrowers repay debts and how new customers fund accounts. For credit unions and banks, embracing card acceptance as a core payment strategy isn’t just smart – it’s essential. The Convenience Imperative: Meeting Modern Expectations […]

The Payment Pulse: Empowering Schools and Families Through Modern Payment Solutions

Table of Contents In this month’s edition of The Payment Pulse, we’re spotlighting how modern payments solutions are transforming the education sector. Schools today are not just centers of learning; they are financial hubs that require seamless financial management. From collecting lunch fees and managing tuition payments to organizing field trips and fundraising events, educational […]

¡Ahora en Español! SWIVEL Expands Spanish Support Across Digital Channels

SWIVEL Expands Spanish Support Across Digital Channels

Table of Contents Expanding Access with a Simple but Powerful Update SWIVEL has expanded its multilingual capabilities! Spanish language support is now available on Web and Mobile, complementing our existing Phone Interactive Voice Response (IVR) experience. With an easy-to-use language selector, Spanish-speaking users can now manage payments in the language they’re most comfortable with. This […]

How Safe Are Stored Cards for Your Financial Institution’s Account Holders?

Table of Contents In today’s digital-first world, convenience is king, and SWIVEL is here to help financial institutions deliver it securely. Consumers expect seamless, fast, and secure payment experiences. That’s why SWIVEL’s Stored Cards feature is designed to help your institution meet those expectations while maintaining the highest standards of security and compliance. Why Stored […]

The Payment Pulse: UI/UX in Payments

The Importance of UI/UX in Payments Image

Table of Contents 💡 The Importance of UI/UX in Payments: Why It’s More Than Just a Pretty Interface Imagine this: you’re about to check out after filling your cart with goodies. You click “Pay Now” and… the page freezes. Or worse, you’re redirected to a clunky form that looks like it time-traveled from 2005. What […]

How to Prevent Your Borrowers from Falling Victim to Greed Scams

Greed Scams blog image

Table of Contents With the rise of social media selling has come a rise in scamming, introducing devastating fraudulent activity like greed scams. Common types of greed scams occur when a consumer is selling their vehicle on the open market using social media platforms like Facebook Marketplace. This creates the opportunity for scammers to contact […]

How Stored Cards Benefit Your Financial Institution

Stored cards

Convenience for Your Account Holders, Success for You Table of Contents There is no questioning that convenience is a key factor to account holder satisfaction. With everybody leading such busy lives, we are all looking for little ways to make our lives easier.  One of our biggest inconveniences? Manually filling out our payment information every […]