SWIVEL
SWIVEL Enable

Text Message
Payment Reminders

Empower your account holders with seamless and hassle-free payment management through our text message payment reminders. Enhance their financial experience, increase on-time payments, and reduce late fees by providing a convenient and proactive solution that keeps them informed and in control of their financial obligations.

Contact Us
On-Time Payments

Boost on-time payments by 9%
according to SMSGlobal.

Low IT Involvement
Non-Delinquent Messaging
MANAGED UNSUBSCRIBE PROCESSES
Seamless integration with Autopilot Account Services

Benefits Of Text Payment Reminders

Increased Performance

  • Increases On-Time Payments
  • Opt-in/Opt-Out preference support
  • Comprehensive Reporting

Increased Account Holder Satisfaction

  • Account Holder Access 24/7
  • Customizable Time & Frequency Messaging
  • Available For All Loan Types

Helping your account holders stay on top of their payments

Contact Us
Man inputting Payment information into secure portal

98% Open Rate

Account holders are able to act on their payments almost instantly when they receive a text message reminding them about their accounts.

PayPrompt®

PayPrompt is a text messaging payment reminder service used for all loan types, promoting timely payments and reducing the risk of missed or late payments.

Service features include:

  • Automated payment reminder alerts sent prior to due date
  • Extensive phone scrubs to identify restricted numbers
  • Managed opt-in/out processes
  • Comprehensive reporting
  • Low IT overhead and 45 day implementation
  • Available for all loan types
Contact Us

Need an enterprise-wide messaging platform, or already utilize Eltropy? SWIVEL’s PayPrompt is deeply integrated with Eltropy, enabling your firm to have a singular enterprise messaging provider and integrate payment reminders out of the box.

Eltropy Benefits Include:

  • Customized timing and frequency options
  • Customizable messaging for your financial institution
  • Seamless payment portal for account users
  • Strengthens account holder relationship with real time payment confirmation
  • Utilization of reporting to gain useful insights into text message payment conversion
Contact Us

Increase On-Time Payments

Assists the account holder to make the payment when they receive the text and boosts on-time payments by 51%.

Related Case Studies

WEOKIE Federal Credit Union

Before leveraging SWIVEL’s comprehensive payment solution, WEOKIE Federal Credit Union juggled multiple business partners to try simplifying payments for its members: One provider to handle credit card payments by phone, another provider to handle web payments, and another provider to facilitate check-byphone transactions. Not only was it tough managing multiple relationships, but the business partners weren’t leveraging the latest technology.
Read Case Study

Financial Center First Credit Union

For 66 years, Financial Center First Credit Union (Financial Center First) has been serving its members and the community of Central Indiana. Learn how Financial Center First realized a 161% increase in transactions funded through self-serve channels by partnering with SWIVEL.
Read Case Study

Happy Financial Institutions

“SWIVEL provides our account holders with the self-service tools they need to quickly and conveniently manage loan payments.”

client-logo-riogrande

“With SWIVEL, we’ve seen an 80%+ switch from agent-aided payments to online payments.”

client-logo-amoco

Learn more about Transaction Enablement™

  • 9311 San Pedro Avenue, Suite 600
    San Antonio, TX 78216
  • 1-888-610-2574
#weanonymously💜yourcustomers

Swivel Transactions, LLC
9311 San Pedro Ave., Ste 600
San Antonio, TX 78216 

1-888-610-2574

Developer Portal

Quick Links

Solutions

Documents

Newsletter Sign Up

Card Brand Rules