SWIVEL Enable
Text Message
Payment Reminders
Empower your account holders with seamless and hassle-free payment management through our text message payment reminders. Enhance their financial experience, increase on-time payments, and reduce late fees by providing a convenient and proactive solution that keeps them informed and in control of their financial obligations.
On-Time Payments
Boost on-time payments by 9%
according to SMSGlobal.
Low IT Involvement
Non-Delinquent Messaging
MANAGED UNSUBSCRIBE PROCESSES
Seamless integration with Autopilot Account Services
Benefits Of Text Payment Reminders
Increased Performance
- Increases On-Time Payments
- Opt-in/Opt-Out preference support
- Comprehensive Reporting
Increased Account Holder Satisfaction
- Account Holder Access 24/7
- Customizable Time & Frequency Messaging
- Available For All Loan Types
Helping your account holders stay on top of their payments
98% Open Rate
Account holders are able to act on their payments almost instantly when they receive a text message reminding them about their accounts.
PayPrompt®
PayPrompt is a text messaging payment reminder service used for all loan types, promoting timely payments and reducing the risk of missed or late payments.
Service features include:
- Automated payment reminder alerts sent prior to due date
- Extensive phone scrubs to identify restricted numbers
- Managed opt-in/out processes
- Comprehensive reporting
- Low IT overhead and 45 day implementation
- Available for all loan types
Need an enterprise-wide messaging platform, or already utilize Eltropy? SWIVEL’s PayPrompt is deeply integrated with Eltropy, enabling your firm to have a singular enterprise messaging provider and integrate payment reminders out of the box.
Eltropy Benefits Include:
- Customized timing and frequency options
- Customizable messaging for your financial institution
- Seamless payment portal for account users
- Strengthens account holder relationship with real time payment confirmation
- Utilization of reporting to gain useful insights into text message payment conversion
Increase On-Time Payments
Related Case Studies
USalliance Financial
Financial Center First Credit Union
Happy Financial Institutions
“SWIVEL has allowed us to better service our members through multichannel use of our website, digital channels, and contact centers.”
“SWIVEL provides our account holders with the self-service tools they need to quickly and conveniently manage loan payments.”
“With SWIVEL, we’ve seen an 80%+ switch from agent-aided payments to online payments.”
Learn more about Transaction Enablement™
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9311 San Pedro Avenue, Suite 600
San Antonio, TX 78216 - 1-888-610-2574
