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Featured Blogs

May 2026
Where Payment Services and Fintech Intersect
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April 2026
How Flexible Transaction Limits Improve the Payment Experience
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April 2026
Building Payment Experiences That Grow With Your Members
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Featured Case Studies

Hughes Federal Credit Union Streamlines Core Conversion with SWBC’s SWIVEL: A Success Story

Hughes Federal Credit Union turned a daunting core conversion into a smooth, disruption‑free success by partnering early with SWBC’s SWIVEL, ensuring uninterrupted payments, seamless member communication, and a modern foundation for future innovation.
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Lone Star Credit Union

Lone Star Credit Union (LSCU) is proud to be a Texas-based credit union since 1967, with a philosophy of “people helping people.” Its reputation is built on a vision to strengthen the local community through shared values and high-impact relationships. Member needs and technological innovation have been the focus of LSCU. They believe success in these areas is more than possible; it’s necessary.
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Perspectives

Pay Online
May 2023
Back to the Basics:  Steps to Take to Improve Users’ Online Payment Experience
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Swivel Customer Services lady Laughing
February 2023
Humanizing The CX in OMNICHANNEL Banking
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Couple Paying Mortgage online with SWIVEL's Platform
October 2022
Opportunities for Humanization to Make a Difference During Final Pay Offs
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Knowledge

Strategies for Designing a Seamless Self-Serve Payments Experience
With the meteoric rise of mobile apps and othr smartphone technology over the past decade, UX design has become a critical tool in ensuring your account holders can easily access, navigate, and enjoy your institution’s self-serve payments ecosystem.
Meet the Payment Preferences of Today’s Consumers
With new tech solutions, you can meet consumer demand for easy payments.
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In The News

December 2025
Amanda Licona-Crocker, President of SWIVEL, is featured in the December 2025 issue of BankBeat with her article, “Mitigating Threats Impeding Real-Time Payments Adoption.”
This spotlight showcases her expertise and drive to lead the charge with bold ideas and solutions that power the future of real-time payments.
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February 2025
Industry Leaders Share Perspectives on AI in Financial Services: Amy Orosco from SWIVEL Featured
On Valentine’s Day 2025, SWIVEL joined fintech leaders on the Bankadelic Podcast to discuss AI’s growing impact on financial services, highlighting SWIVEL’s careful approach to integrating AI for tasks like meeting notes and client communications while exploring future opportunities to enhance customer experiences.
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Press Releases

June 2026
SWIVEL Wins Transformation at Scale Award at BrowserStack Breakpoint Hall of Fame
SWIVEL®, a leading fintech subsidiary of SWBC, has earned the prestigious Transformation at Scale Award at the BrowserStack Breakpoint Hall of Fame 2026. The recognition highlights SWIVEL’s Quality Engineering (QE) team for successfully transforming enterprise testing practices through innovation, advanced tooling, and cultural evolution.
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April 2026
SWIVEL Named Finalist in 2026 Banking Tech Awards USA forBest PayTech Solution for Banks & FIs
SWIVEL® is a finalist in the 2026 Banking Tech Awards USA for Best PayTech Solution, recognizing real-time, secure payment technology for banks and FIs.
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Upcoming Events

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Learn more about Payment Solutions

  • 9311 San Pedro Avenue, Suite 600
    San Antonio, TX 78216
  • 1-833-615-7770