Our Resources

Press Releases

July 2023

SWIVEL™ added to AKUVO’s portfolio of connected services

SWIVEL, an SWBC Company, is pleased to announce the integration of its platform to AKUVO’s collections and credit risk platform, Aperture. Connecting these two industry-leading technologies will enable mutual customers to process payments quickly and securely as part of their collections workflow, adding new efficiencies to their everyday process.

May 2023

SWIVEL™ Expands Integration with Eltropy

SWIVEL™ Transactions, LLC, in collaboration with Eltropy, is pleased to announce the launch of enhanced payment reminder and acceptance capabilities.

January 2023

SWIVEL Announces Integration with Fiserv Corillian Home Banking Application

Enables greater ease of use and faster access to payments for credit unions.

May 2022

SWBC launches fintech company SWIVEL™, focused on frictionless, integrated transaction enablement

SWBC is excited to announce SWBC Payments is now SWIVEL™ Transactions, LLC. SWIVEL will focus on its industry-leading transaction-enablement platform used by more than 800 financial institutions across all 50 states to make it easy for account holders to execute transactions.

In The News

June 2023

Humanizing The Digital Experience

Dive into this article with Jason O’Brien, CEO of SWIVEL and Ray Birch of CUToday, where they discuss the importance of credit unions harnessing the key humanization opportunities that build new relationships and strengthen current ones.

November 2022

Economic Trends Hasten Transition to Digitization

Great article by Blake Hastings, SVP Corporate Strategy and Chief Economist at SWBC, parent company of SWIVEL where he addresses the future of digital technology in the financial sector, and taking stock of the economic conditions that will play a role in accelerating or slowing the inexorable trend toward digitization.

Featured Blogs

August 2022

Adhering to Nacha’s Fraud Risk Management and Monitoring Rules

January 2022

2022 Product Outlook for Financial Institutions: Payments

November 2021

Keeping Pace with Digital Demand for Self-Service Payments Options

August 2021

Three Quick Tips for Delighting Your Account Holders

July 2021

Delivering Seamless and Secure Digital Payments Options

June 2021

How RegTech is Improving Efficiency in the Financial ServicesIndustry

Perspectives

May 2023

Back to the Basics: Steps to Take to Improve Users’ Online Payment Experience

February 2023

Humanizing The CX in OMNICHANNEL Banking

October 2022

Opportunities for Humanization to Make a Difference During Final Pay Offs

Knowledge

Meet the Payment Preferences of Today’s Consumers

With new tech solutions, you can meet consumer demand for easy payments.

Equal and Opposite Reactions: Payment Preferences Across the Generational Divide

The perpetual evolution of the payments industry can be exciting for consumers as their access to convenient payment methods continues to become more widespread.

Featured Case Studies

Financial Center First Credit Union

For 66 years, Financial Center First Credit Union (Financial Center First) has been serving its members and the community of Central Indiana. Learn how Financial Center First realized a 161% increase in transactions funded through self-serve channels by partnering with SWIVEL.

USalliance Financial

With a significant portion of their consumer lending portfolio originating from indirect channels, USALLIANCE experienced challenges related to supporting these borrowers. With respect to payment remittance in particular, delayed settlement and posting, as well as slow return notifications were common.

Upcoming Events

02 – 05 October

Transaction Enablement™

SWIVEL Pay

SWIVEL Enable

SWIVEL Connect