Our DNA

SWIVEL, an SWBC Company, keeps security and compliance at the core of everything we do. From enabling transactions across various rails and software integrations to white-labeled services, SWIVEL exists to make the payment process easier and up to date with every payment made.

Information Security and Risk Mitigation​

Ensure safe and secure transactions

We safeguard your transactions and payments with unusual activity monitoring, actionable messages to your risk teams, and a range of fraud, AML, and BSA detection capabilities.

Compliant

SWIVEL is SSAE Type II and PCI Level 1 compliant, our payments security specialists monitor and respond to ever-changing guidelines and regulations.

Unusual Activity Monitoring

SWIVEL provides this valuable service at no additional cost. Unusual transactions are flagged with detailed, actionable messages sent to your risk team.

Advanced Encryption

SWIVEL ensure secure, reliable transactions, and utilize advanced encryption technology that automatically prepares and records NACHA-compliant disclosures.

Rails

Handle every transaction

With the world of payments rapidly evolving, our versatile platform enables today’s transaction methods and keeps your financial institution ready for tomorrow.

Versatile Money-Handling Capabilities

Move and manage funds seamlessly using ACH for checking and savings accounts, credit and debit cards, and cash in partnership with MoneyGram®.

Easy Loan Payment Options

Accept payments through self-serve or staff-assisted channels, giving your borrowers the flexibility to pay the way they want and increasing your conversion rates.

Multiple Payment Options

Provide a consistent, easy-to-use payment experience across payment channels––whether by mobile, desktop or tablet, IVR, live agent, or in branch.

Use Integration | Swivel SWBC 2023

Use Integration

Integrate with ease

Seamlessly integrate with popular core banking platforms, enterprise business systems, and easily adapt if needed.

Integrations

SWIVEL seamlessly integrates with your digital banking services to give borrowers and account holders more ways to easily move and manage funds.

APIs – Web services to accept payment processing requests from FI/partner

SDKs – Client libraries to ease development to SWIVEL platform

Connectors – Simplified data payload transfer to browser experience

C2C – Integration layer communicating directly to FI’s core for real time data posting

SSO – Standards based support for authentication and authorization to member and
team member applications

Engagement

Engage the way consumers want

Communicate with borrowers and account holders by mobile, IVR, email, and text – so they can easily make payments, stay informed, and get updates.

Digital Payments

Deliver a high-quality user experience

Interactive Voice Response

IVR payments by phone available 24/7

Call Center

Secure web-based call center portal

In Person

Consistent experience for in-person experiences

Risk Mitigation

Ensure safe and secure transactions

We safeguard your transactions and payments with unusual activity monitoring, actionable messages to your risk teams, and a range of fraud, AML, and BSA detection capabilities.

Compliant

SWIVEL is SSAE Type II and PCI Level 1 compliant, our payments security specialists monitor and respond to ever-changing guidelines and regulations.

Unusual Activity Monitoring

SWIVEL provides this valuable service at no additional cost. Unusual transactions are flagged with detailed, actionable messages sent to your risk team.

Advanced Encryption

SWIVEL ensure secure, reliable transactions, and utilize advanced encryption technology that automatically prepares and records NACHA-compliant disclosures.

Rails

Handle every transaction

With the world of payments rapidly evolving, our versatile platform enables today’s transaction methods and keeps your financial institution ready for tomorrow’s.

Versatile Money-Handling Capabilities

Move and manage funds seamlessly using ACH for checking and savings accounts, credit and debit cards, and cash in partnership with MoneyGram®.

Easy Loan Payment Options

Accept payments through self-serve or staff-assisted channels, giving your borrowers the flexibility to pay the way they want and increasing your conversion rates.

Multiple Payment Options

Provide a consistent, easy-to-use payment experience across payment channels––whether by mobile, desktop or tablet, IVR, live agent, or in branch.

Use Integration

Integrate with ease

Seamlessly integrate with popular core banking platforms, enterprise business systems, and easily adapt if needed.

Integrations With Digital Banking

SWIVEL seamlessly integrates with your digital banking services to give borrowers and account holders more ways to easily move and manage funds.

APIs – Web services to accept payment processing requests from FI/partner

SDKs – Client libraries to ease development to SWIVEL platform

Connectors – Simplified data payload transfer to browser experience

C2C – Integration layer communicating directly to FI’s core for real time data movement

SSO – Standards based support for authentication and authorization to member and
team member applications

Engagement

Engage the way consumers want

Communicate with borrowers and account holders by mobile or online, IVR, email, and text – so they can easily make payments, stay informed, and get updates.

Mobile/Desktop/Tablet

Deliver a high-quality user experience

Interactive Voice Response

IVR payments by phone available 24/7

Live Agent

Secure web-based call center portal

In Branch

Instant posting in person

Learn more about Transaction Enablement™