SWIVEL Enable
Connect2Core
SWIVEL’s Connect2Core (C2C) enables a real-time connection with financial institution core systems and applications in order to post payment data to account holders’ accounts immediately after transaction submission. C2C also provides account lookup and the ability to post payment information to your banking core.
SWIVEL’s Connect2Core is currently available with Jack Henry Symitar and Corelation platforms
Benefits Of Connect2Core:
Enhances Efficiencies and Provides Unique Employee and Account Holder Benefits:
- Account Holders' Loan/Share Accounts Will Be Credited Immediately
- Leverages the Same Process to Settle Funds as Current Posting Option
- Eliminates Batch File Processing for Posting
- Payment Inquiry Calls are Reduced
- Available for Multi-Channel Utilization
- Access Up-to-Date Data on Account Holder's Account, Including Posting Status
Experience Real-Time Data Posting with Connect2Core.
Happy Financial Institutions
“SWIVEL has allowed us to better service our members through multichannel use of our website, digital channels, and contact centers.”
“SWIVEL provides our account holders with the self-service tools they need to quickly and conveniently manage loan payments.”
“With SWIVEL, we’ve seen an 80%+ switch from agent-aided payments to online payments.”
Learn more about Transaction Enablement™
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9311 San Pedro Avenue, Suite 600
San Antonio, TX 78216 - 1-888-610-2574
IVR/Call Center
SWIVEL offers an efficient and convenient Interactive Voice Recognition (IVR) service that enables financial institutions to accept payments 24/7 via an automated telephone system. With dynamic Natural Language Processing and secure hosting, the IVR service provides a seamless validation experience, managed for low IT involvement.
IVR can reduce call volume and offer an alternative payment method for members to self-serve. The more people use it, the more the language model benefits everyone.
