¡Ahora en Español! SWIVEL Expands Spanish Support Across Digital Channels

SWIVEL Expands Spanish Support Across Digital Channels

Table of Contents Expanding Access with a Simple but Powerful Update SWIVEL has expanded its multilingual capabilities! Spanish language support is now available on Web and Mobile, complementing our existing Phone Interactive Voice Response (IVR) experience. With an easy-to-use language selector, Spanish-speaking users can now manage payments in the language they’re most comfortable with. This […]

How Safe Are Stored Cards for Your Financial Institution’s Account Holders?

Table of Contents In today’s digital-first world, convenience is king, and SWIVEL is here to help financial institutions deliver it securely. Consumers expect seamless, fast, and secure payment experiences. That’s why SWIVEL’s Stored Cards feature is designed to help your institution meet those expectations while maintaining the highest standards of security and compliance. Why Stored […]

The Payment Pulse: UI/UX in Payments

Table of Contents 💡 The Importance of UI/UX in Payments: Why It’s More Than Just a Pretty Interface Imagine this: you’re about to check out after filling your cart with goodies. You click “Pay Now” and… the page freezes. Or worse, you’re redirected to a clunky form that looks like it time-traveled from 2005. What […]

How to Prevent Your Borrowers from Falling Victim to Greed Scams

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Table of Contents With the rise of social media selling has come a rise in scamming, introducing devastating fraudulent activity like greed scams. Common types of greed scams occur when a consumer is selling their vehicle on the open market using social media platforms like Facebook Marketplace. This creates the opportunity for scammers to contact […]

How Stored Cards Benefit Your Financial Institution

Stored cards

Convenience for Your Account Holders, Success for You Table of Contents There is no questioning that convenience is a key factor to account holder satisfaction. With everybody leading such busy lives, we are all looking for little ways to make our lives easier.  One of our biggest inconveniences? Manually filling out our payment information every […]

Compliance Alerts

Compliance Alerts for SWIVEL

https://youtu.be/S7x6M__qfyg How You Should Respond to Compliance Alerts Compliance is not just a legal requirement — it is a measure of your financial institution’s integrity and resilience. Compliance alerts from your institution’s service providers are sent with the intention of aiding your business in staying legal and trustworthy. These notifications alert your institution to potential […]

Essential Strategies for Secure Instant Payments

Secure Instant Payments Blog Image

https://youtu.be/3-zNNKtH3FI?si=VdkVXufZd3ufoB-p Mitigate Risk and Prevent Fraud with These Tips The digital takeover in the financial industry has ushered in a new era of instant payments with a tempting promise of unprecedented speed and convenience. However, as technology continues to advance, both the associated benefits and challenges will advance right alongside it. In today’s blog, we […]

‘Tis the Season: 7 Ways to Prevent Holiday Credit Card-Related Scams

Prevent Holiday Credit Card-Related Scams

Table of Contents https://youtu.be/lQIxxO5IaMU ‘Tis the season to be jolly — and scammed. Your cardholders are filling their stockings, dressing their holiday tables, and trimming their trees, which can leave them vulnerable to fraudsters and scammers. With so many transactions filling their bank statement, it can be easy to miss suspicious activity or share one’s […]

Your Ultimate Guide to the Power of Instant Payments

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Discover the transformative potential ofinstant payments for financial institutions and businesses.   Instant payments are revolutionizing the way money moves, and the implications arehuge. As businesses and financial institutions move away from old-schoolmethods and services, the need for real-time payment solutions is quicklybecoming a necessity. The Benefits of Instant Payments Instant payments offer a wide […]

4 Great Benefits of Digital Wallets (& How Apple Pay® Can Help)

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See How You Can Boost Your Borrowers’ Financial Experience with Apple Pay® Table of Contents How SWIVEL and Apple Pay® Are Leading the Charge Today, the financial industry is working hard to stay ahead of technology advancements, moving more and more of your borrowers’ transactions to the digital world. Traditional methods like manually inputting card […]