Where Payment Services and Fintech Intersect
Innovation in the fintech industry has dramatically reshaped how institutions move money, whether through faster rails, configurable APIs, and more flexible payment flows, enabling money to move faster than ever before. For many financial institutions, the true test of success isn’t the technology itself, but rather how reliably and consistently these tools perform in real-world […]
How Flexible Transaction Limits Improve the Payment Experience
Financial institutions continue to adapt to the rapid shift toward services. Members want simple, fast online payment options, and they expect these experiences to work smoothly across all account types. At the same time, institutions must keep strong control over payment activity to manage risk, support compliance, and maintain operational efficiency. Meeting both expectations at […]
Building Payment Experiences That Grow With Your Members
Financial institutions are expected to provide simple and reliable payment experiences. Members want to make loan payments, fund accounts, and manage their money quickly and easily. At the same time, institutions must follow risk policies and protect themselves from misuse or errors. These needs can seem at odds, especially when different account types have different […]
The Payment Pulse: Why Card Acceptance Is Critical for Credit Unions and Banks
Table of Contents In today’s fast‑paced financial landscape, convenience is no longer a differentiator, it’s a requirement. Borrowers and account holders expect fast, mobile‑friendly, and secure digital experiences, especially when making loan payments or funding new accounts. The Convenience Imperative: Meeting Modern Consumer Expectations As Konrad Rymaszewski, EVP of Finance at SWBC & SWIVEL, explains, […]
Compliance Isn’t Optional. It’s a Competitive Advantage
Table of Contents In the world of digital payments, financial institutions are constantly balancing innovation with regulation. As recurring card payments become more common, understanding the rules around convenience fees isn’t just about staying compliant; it’s about leading the right way. At SWIVEL, we believe trusted guidance for every transaction starts with clarity. That’s why […]
How Recurring Card Payments Drive Better Engagement and Fewer Missed Transactions
Table of Contents In today’s fast-paced digital world, convenience is an expectation. Financial institutions are under increasing pressure to deliver seamless, secure, and user-friendly payment experiences. That’s where SWIVEL Recurring Card Payments comes in. This new feature empowers account holders to set up autopay using their stored card, so future payments happen automatically. It’s a […]
¡Ahora en Español! SWIVEL Expands Spanish Support Across Digital Channels
Table of Contents Expanding Access with a Simple but Powerful Update SWIVEL has expanded its multilingual capabilities! Spanish language support is now available on Web and Mobile, complementing our existing Phone Interactive Voice Response (IVR) experience. With an easy-to-use language selector, Spanish-speaking users can now manage payments in the language they’re most comfortable with. This […]
How Safe Are Stored Cards for Your Financial Institution’s Account Holders?
Table of Contents In today’s digital-first world, convenience is king, and SWIVEL is here to help financial institutions deliver it securely. Consumers expect seamless, fast, and secure payment experiences. That’s why SWIVEL’s Stored Cards feature is designed to help your institution meet those expectations while maintaining the highest standards of security and compliance. Why Stored […]
The Payment Pulse: UI/UX in Payments
Table of Contents Imagine this: you’re about to check out after filling your cart with goodies. You click “Pay Now” and the page freezes. Or worse, you’re redirected to a clunky form that looks like it time-traveled from 2005. What do you do? If you’re like most users, you bounce. And just like that, a […]
How to Prevent Your Borrowers from Falling Victim to Greed Scams
Table of Contents With the rise of social media selling has come a rise in scamming, introducing devastating fraudulent activity like greed scams. Common types of greed scams occur when a consumer is selling their vehicle on the open market using social media platforms like Facebook Marketplace. This creates the opportunity for scammers to contact […]