Collections
SWIVEL’s technology offers a comprehensive solution to help live agents with transaction enablement for their members’ collections. Whether it’s identifying delinquent accounts, setting up payment plans, or monitoring collections progress, SWIVEL empowers financial institutions to efficiently and effectively manage collections for their members.
IDENTIFY
DELINQUENT ACCOUNTS
SEND TEXT
REMINDERS
BEST VISIBILITY WITH
CUSTOM REPORTS
MULTIPLE SELF-SERVE CHANNELS
Text Reminders
With SWIVEL’s help, financial institutions can set up automatic text message reminders for their members, ensuring timely payments and reducing the risk of missed or late payments.
Staff Transaction Portal
With its ease of use, customization, and security features, SWIVEL’s staff transaction portal is an essential tool for financial institutions looking to improve their employee transaction management processes.
Related Case Studies
Lone Star Credit Union
Lone Star Credit Union (LSCU) is proud to be a Texas-based credit union since 1967, with a philosophy of “people helping people.” Its reputation is built on a vision to strengthen the local community through shared values and high-impact relationships. Member needs and technological innovation have been the focus of LSCU. They believe success in these areas is more than possible; it’s necessary.
WEOKIE Federal Credit Union
Before leveraging SWIVEL’s comprehensive payment
solution, WEOKIE Federal Credit Union juggled multiple business partners to try simplifying payments
for its members: One provider to handle credit card payments by phone, another provider to handle web payments, and another provider to facilitate check-byphone transactions. Not only was it tough managing multiple relationships, but the business partners weren’t leveraging the latest technology.
Learn more about Transaction Enablement™
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9311 San Pedro Avenue, Suite 600
San Antonio, TX 78216 - 1-833-615-7770