Humanizing The Digital Experience
By Ray Birch SAN ANTONIO—It’s time credit unions begin to “humanize the digital experience,” according to SWBC, especially when they do things that deserve a little congratulations. And what that means, the company said, is finding ways to digitally touch members throughout their product and service journeys—just as if they walked into a branch and […]
Economic TrendsHasten Transition to Digitization
